Policies and Requirements
Requirements: - Renter
must be a minimum of 25 years of age.
- All drivers
must be a minimum of 25 years of age and have a valid driver's license.
- Renter
is responsible for making sure all drivers meet the age requirements and have
a valid drivers license.
- Renter's name must
match the name on the credit card used to make a reservation.
- Renter
must be present at the time of pick up to sign the rental contract.
Generic
Inc. reserves the right to refuse service to anyone.
Rates, Reservation Deposit, and Payments:
- Rates are subject to change at any time without notice
- A
reservation deposit of half the rental total is required at the time a reservation
is made
- The reservation deposit is applied directly
towards the total rental charges
- Payment of
the balance of all rental charges is due at the time of pick up.
- Rental
charges may be paid by Cash, Visa, Master Card, Discover, American Express, and
Checks
Security
Deposit: - A security deposit in the amount
of $500.00 is due at the time of pick up.
- The
security deposit can be made with Cash, Visa, Master Card, Discover, American
Express, and Checks.
- The security deposit is
fully refundable.
- The security deposit may be
held depending on the condition of the vehicle upon return.
Cancellation Policy - In
the event of a cancellation, a cancellation fee of $50.00 (Motor Home Rentals
processing fee) will be deducted from the reservation deposit.
- The
$50.00 cancellation fee applies if the cancellation is made one week prior to
the departure date.
- NOTE: If the customer
cancels less than one week prior to the departure date or is a no show, a $100.00
cancellation fee will be deducted from the reservation deposit.
Pick Up Times: - Pick
up time is between 1:30 PM and 6:30 PM Monday - Saturday. [ Summer ]
- Pick
up time is between 1:30 PM and 5:30 PM Monday - Saturday. [ Winter ]
- Sorry!
No pick up times on Sunday
Return
Times: - Return time is between 8:00 AM
and 12:00 AM Monday - Saturday.
- Customers returning
late may be changed $20.00 per hour.
- Sorry!
No refunds for early returns.
- Sorry! No
returns on Sunday.
- NOTE: All late returns
or extensions must be called in to our office for authorization prior to arrival
date.
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